Legal
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Ottilie (“we”, “us”) runs the restaurant at 41 Larkin Street, San Francisco, and this website. This policy explains what personal information we collect, why, and the choices you have.
What we collect
Booking details: your email, phone number, date, time, party size and any notes you add.
Messages you send us through the contact form or by email.
Basic analytics: pages visited, device type and approximate location, collected without identifying you.
How we use it
We use your details to confirm and manage your table, reply to your messages, and tell the kitchen about allergies or occasions you mention. If you join our newsletter, we’ll send you occasional news; you can unsubscribe at any time.
Who we share it with
We never sell your information. We share it only with the services that help us run the site and our bookings (for example our website host, form provider and email provider), and only as far as they need it.
How long we keep it
Booking records are kept for up to 24 months, then deleted. You can ask us to delete your information sooner.
Your rights
You can ask to see, correct or delete the information we hold about you. California residents have additional rights under the CCPA. Write to hello@ottilie.com and we’ll reply within 30 days.
Contact
Questions about this policy: hello@ottilie.com · (415) 555 0142 · 41 Larkin Street, San Francisco, CA 94102.